WhatsApp Payments API & Checkout

Transform WhatsApp into your complete sales channel. Let customers browse, pay, and check out securely without ever leaving their favorite messaging app.

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How WhatsApp Payment System Works. A Simple 3-Step Guide

step-1

Initiate Payment Request

Within the WhatsApp conversation, send a payment request to your customer.

Step-2

Customer Completes Payment

The customer receives the request and completes the payment without leaving the chat.

Step-3

Receive Confirmation

Both parties receive instant confirmation, ensuring a transparent transaction process.

How Businesses benefit from using WhatsApp Payments

One-Click Payment

Remove friction from purchases. Customers complete transactions instantly with a single tap, boosting conversions and reducing cart abandonment.

Supports all Payment Methods

Accept cards, UPI, wallets, and more. Give customers the flexibility to pay however they prefer most.

Apply coupons and Discounts

Let customers redeem offers seamlessly during checkout, creating urgency and rewarding loyalty with effortless discount application automatically.

Real-Time Notifications

Keep customers informed instantly with automatic payment confirmations, shipping updates, and delivery alerts they’ll never miss.

Enabling WhatsApp Payments via Integration with prominent Payment Aggregators

Cunnekt enables seamless integration with most prominent payment gateways, enhancing your business’s payment capabilities:. Supports all payment methods: UPI, credit/debit cards, etc., within Chat Windows, providing a smooth customer experience.

Razorpay
BillDesk
PayU
ZaakPay

Businesses benefitting with WhatsApp Payment Integration

e-Commerce Transactions

Product Catalog Sharing Send product catalogs directly to customers within WhatsApp.
Raising Payment Requests Upon selection, send a payment link to the customer.
Intimating Order Confirmation Receive payment and confirm the order, all within the chat.

Subscription Service Repayments

Notifying Service Reminders Notify customers about upcoming subscription renewals, such as Airtel DTH payments.
Sharing Payment Collection Link Send a payment link for easy in-chat renewal.
Sending Payment Confirmation Confirm the renewal once payment is received.

Scheduling Appointment on Telehealth

Asking Questions of Concerns by offering Consultations
Schedule Appointments for Meetup
Collect Consultation fees directly through WhatsApp

WhatsApp Payments Using ChatBots

Automate your sales and payment processes using Cunnekt’s ChatBot integration

Product Addition

Add products to your catalog and share them with customers via WhatsApp.

Customer Inquiry

Customers express interest or inquire about products directly in the chat.

Payment Link Generation

Automatically send a payment link corresponding to the selected product.

Payment Confirmation

Once the customer completes the payment, both parties receive confirmation, and the order is processed.

Learn More About Chatbots

Frequently Asked Questions (FAQs)

Is there a fee for processing payments through WhatsApp?

No, WhatsApp does not charge any transaction fees for processing payments, making it a cost-effective solution for businesses.

How secure are WhatsApp Payments?

WhatsApp Payments utilize end-to-end encryption, ensuring that all transactions are secure and protected from unauthorized access.

Can customers use different payment methods within WhatsApp?

Do I need technical expertise to integrate WhatsApp Payments with Cunnekt?

How do I get started with WhatsApp Payments on Cunnekt?

How many ways can Businesses send WhatsApp payment requests?

Case Study

TATA

Cunnekt helped Tata Crucible and Building India with WhatsApp-based campaign management, event notifications, participant engagement, and real-time updates for seamless coordination.

Rodbez

Cunnekt enabled RodBez with WhatsApp-based booking automation, customer notifications, multi-agent support, and chatbots to streamline operations and enhance rider experience.

Flybeond

Cunnekt provided FlyBeyond with WhatsApp notifications, chatbot automation for bookings, and support escalation systems to improve passenger communication and service efficiency.

How Whatsapp multichannel CRM help businesses:

Boost sales with faster response times
Improve team collaboration
360° view of every customer
Better accountability & tracking
Increase customer satisfaction

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Why Cunnekt?

Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.