New! AI Chatbot for Your Business – Automate Chats & Boost Engagement!

PRICING

Cunnekt's WhatsApp Platform Cost & Plans

Lite

Get started with WhatsApp for your team

₹1199 /month

Charged at ₹8489 /6 months (inc. GST)

3 Users

CRM

  • Shared team inbox
  • Quick Replies
  • Conversation Labels
  • Notes and Tasks
  • Agent Transfer & Assignment

Marketing

  • Unlimited Broadcasts w/ Scheduling
  • Media and Button Message Templates
  • Re-targeting Campaigns
  • Delivery, Read, Replied Report
  • Limited Tags

Automation

  • Welcome Message
  • Out of Office Message

Mobile App

  • Android
  • iOS

Support via WhatsApp : 24 Hour TAT

Professional

For Growing Teams

Automate leads and conversations as you grow

₹1999 /month

Charged at ₹14153 /6 months (inc. GST)

5 Users (Custom Permission)

All Features: in Lite +

CRM & Lead Operations

  • WhatsApp Voice Calling New
  • Lead Management Dashboard star
  • Click-to-WhatsApp Ads Analytics
  • Smart Custom Fields for Attributes
  • Smart Chat Routing Rules
  • Number Masking

Marketing

  • Audience Segmentation w/ Tags & Attributes
  • Carousel Templates
  • WhatsApp Forms/Flow

Automation

  • Drag-and-drop chatbot builder star
  • 1 Active Bot Flow
  • Scheduled & follow-up messages

Business Integrations

  • Shopify
  • Woocommerce
  • WhatsApp Template Sending API

Support via WhatsApp : 8 Hour TAT

Premium

Built for Scale

Scale ads, automation, and performance.

₹2999 /month

Charged at ₹21233 /6 months (inc. GST)

5 Users (Custom Permission)

All Features in Professional +

CRM & Lead Operations

  • Leads Funnel and Stages star
  • Kanban Lead View
  • Smart Lead Prioritization
  • WhatsApp Voice Call Routing Rules

Marketing

  • Automated Drip Campaigns star
  • Smart Campaign Pacing
  • High-Throughput Campaign Delivery

Automation & Intelligence

  • Advanced Automation Flows
  • 3 Active Bot Flows star
  • Agent Performance Analytics
  • Conversation Management Analytics

Business Integrations

  • Meta Ads Conversion Optimization (CAPI)
  • Custom Messaging & Automation APIs
  • Real-Time Message & Delivery Webhooks

Support via WhatsApp : 4 Hour TAT

Lite

Get started with WhatsApp for your team

₹1079 /month

Charged at ₹15,278 /year (inc. GST)

3 Users

CRM

  • Shared team inbox
  • Quick Replies
  • Conversation Labels
  • Notes and Tasks
  • Agent Transfer & Assignment

Marketing

  • Unlimited Broadcasts w/ Scheduling
  • Media and Button Message Templates
  • Re-targeting Campaigns
  • Delivery, Read, Replied Report
  • Limited Tags

Automation

  • Welcome Message
  • Out of Office Message

Mobile App

  • Android
  • iOS

Support via WhatsApp : 24 Hour TAT

Professional

For Growing Teams

Automate leads and conversations as you grow

₹1799 /month

Charged at ₹25,475/year (inc. GST)

5 Users (Custom Permission)

All Features: in Lite +

CRM & Lead Operations

  • WhatsApp Voice Calling New
  • Lead Management Dashboard star
  • Click-to-WhatsApp Ads Analytics
  • Smart Custom Fields for Attributes
  • Smart Chat Routing Rules
  • Number Masking

Marketing

  • Audience Segmentation w/ Tags & Attributes
  • Carousel Templates
  • WhatsApp Forms/Flow

Automation

  • Drag-and-drop chatbot builder star
  • 1 Active Bot Flow
  • Scheduled & follow-up messages

Business Integrations

  • Shopify
  • Woocommerce
  • WhatsApp Template Sending API

Support via WhatsApp : 8 Hour TAT

Premium

Built for Scale

Scale ads, automation, and performance.

₹2699 /month

Charged at ₹38,219 /year (inc. GST)

5 Users (Custom Permission)

All Features in Professional +

CRM & Lead Operations

  • Leads Funnel and Stages star
  • Kanban Lead View
  • Smart Lead Prioritization
  • WhatsApp Voice Call Routing Rules

Marketing

  • Automated Drip Campaigns star
  • Smart Campaign Pacing
  • High-Throughput Campaign Delivery

Automation & Intelligence

  • Advanced Automation Flows
  • 3 Active Bot Flows star
  • Agent Performance Analytics
  • Conversation Management Analytics

Business Integrations

  • Meta Ads Conversion Optimization (CAPI)
  • Custom Messaging & Automation APIs
  • Real-Time Message & Delivery Webhooks

Support via WhatsApp : 4 Hour TAT

unlimited free service

Unlimited free Service Conversations

Free API

Free API Approval & Setup

Hour SLA for Support

4 Hour SLA for Support

Conversation Pricing

You pay Conversation Pricing directly to WhatsApp. No hidden fees or markup. You get charged for only Cunnekt Plan Fees and WhatsApp Conversation Fees. Contact sales team for eligibility check

  • Service Conversations: Free
  • Marketing Conversation: Rs. 0.87
  • Utility Conversation: Rs. 0.115

*For Indian Recipients

Check Country-wise Pricing
Conversation Pricing

Add-Ons

Add extra functionalities to your existing Plan. Add-ons are plan specific.

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User

Add a User to your Professional or Premium Plan

₹ 499.00 / User / month

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Chatbot

Add a Chatbot Flow to your Premium Plan

₹ 749.00 / User / month

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IVR

Add IVR Calling Functionality to dial and receive phone calls

₹ 1999.00 / month

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AI Agent

Add an AI Agent to Respond 24*7 to your customer queries trained on your dataset and use case.

Starts @ ₹ 999.00 / month (billed annually)

AI Agent
Business Automation

Consultation & Implementation

Need help understand and implementing what more you can do on WhatsApp with Cunnekt for your exact use case? Our team can guide you end-to-end, from strategy to launch, so you don’t waste time figuring things out alone.

Consultation is available at one-time fee. Implementation is offered on a custom quote, based on your requirements.

Includes
  • WhatsApp flow planning, automation strategy, and best-practice guidance.
  • Implementation support for chatbot journeys, agent workflows, and Booking Engine setup.
  • System Integrations, templates, testing, and launch support based on scope and complexity.

Compare Our Plans

Features

Lite

Professional

Premium

Users 3 Users 5 Users 5 Users
Free Service Messages Unlimited Unlimited Unlimited
CRM
Team Inbox Check mark Check mark Check mark
Smart Agent Routing Check mark Check mark
Contact Tags and Attributes Check mark Check mark
Quick Responses Check mark Check mark Check mark
Auto-Greetings and Responses Check mark Check mark Check mark
Notes and Reminders Check mark Check mark
Conversation Report Check mark Check mark Check mark
Agent Analytics Check mark
ANDROID/iOS App Check mark Check mark Check mark
Drag & Drop Chatbot Builder 1 Flow 1 Flow
Marketing
Unlimited Campaigns Check mark Check mark Check mark
Scheduling Check mark Check mark Check mark
Campaign Reports Check mark Check mark Check mark
Click-to-Whatsapp Ad Analytics Check mark Check mark
User Segmentation Check mark Check mark
Retargeting Check mark Check mark Check mark
Shopify & Woocommerce Integration Check mark Check mark
API
Template Sending API Check mark Check mark
Service Conversation API Check mark
Global Webhooks Check mark
Support Live Chat Support Live Chat Support Priority Support

Pricing FAQs

What does “Zero Conversation Markup” mean on Cunnekt pricing plans?

Cunnekt charges no extra fees beyond Meta’s official conversation rates, ensuring you pay only the actual platform costs.

Are service conversations really unlimited and free on all plans?

What’s the difference between Lite, Professional, and Premium plans?

Is the Blue tick verification included in all pricing plans?

Can I upgrade my plan later as my business grows?

Is an AI Chatbot included in the standard pricing plans?

What kind of support response time can I expect?

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