Cunnekt connects your WooCommerce store to WhatsApp and handles every customer notification automatically. From abandoned carts to delivery updates, your customers get instant messages without you lifting a finger or writing a single text.
Your customers added products but didn’t check out. Cunnekt automatically sends them a WhatsApp reminder with their cart details and a direct payment link. Most people check WhatsApp within minutes, giving you a second chance to close the sale.
The moment someone completes a purchase, they get an instant WhatsApp confirmation with order details, invoice, and tracking info. No more “Did my order go through?” emails clogging your inbox or panicked customers wondering if payment actually worked.
COD orders cost you money when customers ghost deliveries. Send automatic WhatsApp confirmations asking buyers to verify their order within hours of placing it. Cut fake orders by 60% and save thousands in failed delivery charges every month.
Stop fielding “Where’s my order?” messages all day. Cunnekt sends automatic WhatsApp updates when orders leave your warehouse, including courier details and live tracking links. Customers stay informed, you stay sane, and support tickets drop significantly.
Someone wanted to buy, but the item has sold out. Capture their number and ping them on WhatsApp the second you restock. They already showed purchase intent, so conversion rates on these notifications absolutely crush regular marketing messages.
Let customers know when their package is out for delivery, arriving today, or successfully dropped off. Real-time WhatsApp updates mean fewer doorbell misses, reduced redelivery costs, and customers who actually know when to expect their order at the door.
Platform Features Built for E-Commerce
Your support team manages every customer conversation from one inbox. Assign chats to specific agents, track order issues in real time, and never lose a WhatsApp message. Perfect for stores handling hundreds of daily inquiries without chaos.
Send product launches, flash sales, and exclusive discounts to thousands of customers at once. Cunnekt lets you segment by purchase history, location, or cart value. WhatsApp open rates crush email, meaning your promotions actually get seen and clicked.

Cunnekt bridges the gap between your online store and the messaging app your customers check constantly. This integration transforms how you communicate, sell, and support shoppers throughout their entire buying journey. Here are the many benefits Cunnekt’s WooCommerce-WhatsApp Business API integration offers:

Most abandoned cart emails never get opened. WhatsApp messages get read within minutes. Cunnekt sends personalized reminders with product images and checkout links right when interest is highest. Stores typically recover 15-25% of abandoned carts they’d normally lose forever.

Customers hate waiting hours for email responses or navigating phone trees. They want answers now. Your team handles all WhatsApp queries from one dashboard, responding in seconds instead of hours. Fast replies mean happier customers and fewer abandoned purchases mid-question.

Someone asks about sizing, shipping, or payment options? Answer instantly on WhatsApp and close the sale before they click away to a competitor. Real-time conversations remove purchase barriers immediately. You’re not just answering questions, you’re actively guiding people through checkout.

Chatbots handle 60-70% of repetitive questions automatically. Your support team stops answering the same shipping and return policy questions fifty times daily. Fewer support hours needed, lower staffing costs, and agents focus on complex issues that actually need human attention.

Email open rates hover around 20%. WhatsApp? Over 90%. Send order updates, restock alerts, and exclusive offers knowing customers will actually see them. Regular touchpoints keep your store top of mind without feeling pushy or landing in spam folders nobody checks.

WhatsApp has 2 billion users worldwide who already trust the platform. Your verified business account shows that green tick, signaling legitimacy instantly. Expand to new markets where WhatsApp dominates communication, and customers feel safe buying from a verified, accessible brand.
A monthly plan at cunnekt
Get a 10% discount by opting for Annual Subscription of Cunnekt’s Platform
Share WhatsApp catalogs with new collections, send size guides before checkout, and notify customers when sold-out items restock. Perfect for reducing return rates and keeping style-conscious shoppers engaged.
Send personalized product recommendations based on skin type, share tutorial videos, and remind customers when their favorite products are back in stock. Great for building loyal communities around your brand.
Verify orders immediately, send real-time delivery tracking, and handle last-minute address changes through WhatsApp. Customers stay updated on their food status without calling your support line repeatedly.
Share assembly instructions via WhatsApp, coordinate delivery time slots directly with customers, and send care guides after purchase. Big-ticket items need extra communication, which WhatsApp handles perfectly.

Cunnekt helped Tata Crucible and Building India with WhatsApp-based campaign management, event notifications, participant engagement, and real-time updates for seamless coordination.

Cunnekt enabled RodBez with WhatsApp-based booking automation, customer notifications, multi-agent support, and chatbots to streamline operations and enhance rider experience.

Cunnekt provided FlyBeyond with WhatsApp notifications, chatbot automation for bookings, and support escalation systems to improve passenger communication and service efficiency.
Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.
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