Lead Management with Whatsapp

Integrate all incoming chats as leads on a Unified Dashboard to prioritize sales tasks and drive business growth. An all in one solution to streamline your lead handling process, ensuring no opportunity is missed.

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Seamless Integration Capturing Leads from All Sources with Cunnekt

Facebook Ads
eStore
Website Widget
API

Assign to Human Agent or ChatBot

Manage Incoming Leads from Click-to-WhatsApp Ads (CTWA) Effectively

Cunnekt’s Leads Dashboard helps Businesses to capture and organize leads from active Click-to-WhatsApp Ads on meta Facebook & Instagram channels. Users can effortlessly track add traffic along with media placements for each lead, thus enabling better data-driven decision-making as well as strategy refinement

Track Ad Unit Performances

Analyze Click-to-WhatsApp (CTWA) Ads performance by tracking their sources for targeted campaign adjustments

Custom Tagging

Assign custom tags to leads based on their source, facilitating organized tracking and reporting.

Whatsapp Lead Management Features

Efficient Source Tracking with Whatsapp

Know exactly where every lead comes from. Track campaign performance, identify your best channels, and optimize your marketing spend effortlessly.

Rich Media Interactive Templates

Centralized Board and Table View

See all your leads in one place. Switch between board and table views to manage conversations your way, instantly.

Personalized Messages

Funnel and Stage Management

Move leads through your sales pipeline effortlessly. Visualize progress, spot bottlenecks, and close deals faster with clear stage tracking.

New team member

Lead SLA and Priority

Never miss urgent leads again. Set response times and priorities automatically, ensuring your hottest prospects get immediate attention.

Audience Segmentation

Activity and Notes

Keep track of every conversation detail. Add notes, log activities, and maintain context so nothing slips through the cracks.

Spam Protection

Whatsapp Reporting and Analytics

Get insights that matter. Track response times, conversion rates, and team performance to make smarter decisions backed by real data.

Re-targeting Campaign

Benefits of Using Cunnekt’s Whatsapp Leads Dashboard

25%

Enhanced Conversion Rates

Boost in lead conversion rate by ensuring timely and personalized follow-ups.

30%

Optimized Marketing Spend

Reduction in wasted ad spends by accurately identifying high-yielding lead sources.

50%

Recovery of Abandoned Carts

Increase in Cart Recoveries with dashboard’s aiding feature of follow-up notifications, translating to substantial revenue gains.

Drag ad Drop WhatsApp Chatbot Builder

Cunnekt’s platform empowers businesses to deploy Drag-n-Drop ChatBots which automatically qualify leads without agent intervention , thus simplifying lead management for Sales Staff.

Collect essential information
Assess User Needs
Schedule Appointments, if needed

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Further Boost your Sales Conversions with Cunnekt’s Advanced AI ChatBots

Cunnekt’s Advanced AI ChatBots enable personalized, context-aware interactions as per individual customer needs for better engagement and consequently, more conversion rates. They possess the inherent flexibility to handle complex or unexpected inquiries from users, turning less effective customer interactions into potential sales.

Sample Bot Flow:

01 Greeting with a friendly welcome message
02 Ask the Lead a series of questions to understand their requirements
03 Evaluate lead’s potential and readiness to purchase as per responses
04 Prompt qualified leads to schedule a call or demo automatically
05 Assign the lead to an appropriate agent, with collected data and suggested steps

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Case Study

TATA

Cunnekt helped Tata Crucible and Building India with WhatsApp-based campaign management, event notifications, participant engagement, and real-time updates for seamless coordination.

Rodbez

Cunnekt enabled RodBez with WhatsApp-based booking automation, customer notifications, multi-agent support, and chatbots to streamline operations and enhance rider experience.

Flybeond

Cunnekt provided FlyBeyond with WhatsApp notifications, chatbot automation for bookings, and support escalation systems to improve passenger communication and service efficiency.

How Whatsapp Lead management help businesses:

Boost sales with faster response times
Improve team collaboration
360° view of every customer
Better accountability & tracking
Increase customer satisfaction

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Why Cunnekt?

Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.