WhatsApp Catalog How Does It Help Businesses?

Product Showcasing
Display your products with images, descriptions, and prices within WhatsApp.

Organized Categories
Structure your catalog into multiple categories for user’s easy navigation

Direct Sharing
Share your catalog or specific products with customers via direct links.

Real-Time Updates
Instantly send product details to customers ensuring they have the latest information.
WhatsApp Catalog Works for Businesses across Spectrum
From simple store owners to established enterprises


A Boutique Clothing Store can showcase their latest collection on WhatsApp for customers to browse and place orders directly on the App.

A Large Electronics Retailer can categorize products, say smartphones, laptops, etc., within their Catalog to streamline customer inquiries and purchases.
Sharing Product Catalogs on WhatsApp Access Points for Users
Add-to-Cart with WhatsApp Carts
Your Order Management is simplified when customers can select items and send them to WhatsApp Carts for later purchase.

Whatsapp Marketing via Promotional Messages
Send targeted messages highlighting new arrivals or special offers, directing customers to specific catalog items.

Use WhatsApp Carousel for More Visibility
Bulk-share Carousel Template messages that display up to 10 products in a single, swipeable message for product visibility.

Open In-Chat Whatsapp Catalog using Direct Links
Share direct links that open the catalog in the chat window, facilitating immediate access.

Why Product Catalog on WhatsApp
The Benefits
Apparel Brand
35% Increase in Luxury Apparels Sales By Enabling direct WhatsApp browsing and addressing instant customer inquiries.
Beauty Products Retailer
45% Reduction in Drop-Off Rates By instant catalog sharing of products in live chats.
Grocery Store
50% Boost in Repeat Orders By allowing customers to reorder items directly from their WhatsApp Catalog.
Electronics Dealer
68% Boost in Sales Conversions By streamlining complex product queries with detailed Catalog sharing.
Luxury Home Decor Brand
213% Enhanced Product Visibility Better customer engagement using curated WhatsApp Catalog collections.
Jewelry Boutique
31% Increase in AppointmentBooking By facilitating in-store visits & showcasing real-time inventory and offers on WhatsApp
Catalog your Products on WhatsApp Three Simple Steps
Add Items
Sync your ecommerce product data with WhatsApp
Enable Catalog
Activate the catalog feature within WhatsApp Business.
Start Selling
Your products will be shown to customers within minutes.
What’s More? Order Analytics on Cunnekt
Cunnekt’s platform offers an advanced Order List feature designed to streamline order tracking and management for Businesses utilizing WhatsApp Catalog using the following Key Metrics:


Received Carts
Indicates the number of shopping carts submitted by customers, reflecting engagement levels with your catalog.

Total Cart Value
Represents the cumulative monetary value of all items in the received carts, offering insight into potential revenue.

Received Orders
Shows the total count of confirmed orders, aiding in workload assessment and resource allocation.

Total Order Value
Denotes the aggregate value of all confirmed orders, essential for financial tracking and forecasting
Drag and Drop WhatsApp Chatbot Builder
Cunnekt’s platform empowers businesses to deploy Drag-n-Drop ChatBots which automatically qualify leads without agent intervention , thus simplifying lead management for Sales Staff.
- Collect essential information
- Assess User Needs
- Schedule Appointments, if needed

Case Study

TATA
Cunnekt helped Tata Crucible and Building India with WhatsApp-based campaign management, event notifications, participant engagement, and real-time updates for seamless coordination.

Rodbez
Cunnekt enabled RodBez with WhatsApp-based booking automation, customer notifications, multi-agent support, and chatbots to streamline operations and enhance rider experience.

Flybeond
Cunnekt provided FlyBeyond with WhatsApp notifications, chatbot automation for bookings, and support escalation systems to improve passenger communication and service efficiency.

How Whatsapp multichannel CRM help businesses:
- Boost sales with faster response times
- Improve team collaboration
- 360° view of every customer
- Better accountability & tracking
- Increase customer satisfaction
Why Cunnekt?
Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.
- Free Blue Tick
- Dedicated Onboarding and Support
- Enterprise-grade
- Zero Conversation Markup
- API-driven scalability
Drag and Drop Chatbot Plans start @1999/month
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