WhatsApp Multichannel CRM & Support
Streamline teamwork, improve response times, and deliver exceptional customer service with Cunnekt’s Shared Team Inbox.
Trusted by 1500+ businesses globally
Centralize your Whatsapp conversations into one Single Dashboard
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eStore
Website Widget
API
Assign to Human Agent or ChatBot 
Whatsapp Team Inbox features for Seamless Collaboration
Centralized Whatsapp Conversations
Manage all customer chats from WhatsApp, website, or ads in one shared inbox for complete visibility.
Auto Whatsapp Chat Assignment
Automatically assign incoming chats to agents or teams based on rules, workload, or business hours.
Team Role and Permissions
Control access and actions with role-based permissions to ensure secure and efficient team collaboration.
Whatsapp Chat to Tickets
Convert conversations into support tickets for better tracking, resolution, and SLA management.
Notes, Reminders, & Follow-Ups
Add internal notes, set reminders, and schedule follow-ups to maintain context and never miss a lead.
Agent & Whatsapp Conversation Analytics
Track agent performance and conversation metrics to optimize team efficiency and customer experience.
Turn Every Whatsapp Conversation into a Sales Opportunity with Lead Management
With Cunnekt’s Lead Management, every WhatsApp conversation from your shared inbox becomes a potential lead. Assign, qualify, and track leads in real-time — ensuring your team never misses a sales opportunity.
Drag and Drop WhatsApp Chatbot Builder
Create a custom chatbot for each WhatsApp marketing campaign to instantly handle replies, qualify leads, and drive engagement — all in one conversation. Automate follow-ups, to qualify leads, and boost conversions without manual effort.
- Easy to create No Code Builder
- Capture data with Forms or collect live locations
- Seamless Human Handover
Case Study
TATA
Cunnekt helped Tata Crucible and Building India with WhatsApp-based campaign management, event notifications, participant engagement, and real-time updates for seamless coordination.
Rodbez
Cunnekt enabled RodBez with WhatsApp-based booking automation, customer notifications, multi-agent support, and chatbots to streamline operations and enhance rider experience.
Flybeond
Cunnekt provided FlyBeyond with WhatsApp notifications, chatbot automation for bookings, and support escalation systems to improve passenger communication and service efficiency.
How Whatsapp multichannel CRM help businesses:
- Boost sales with faster response times
- Improve team collaboration
- 360° view of every customer
- Better accountability & tracking
- Increase customer satisfaction
Why Cunnekt?
Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.
- Free Blue Tick
- Dedicated Onboarding and Support
- Enterprise-grade
- Zero Conversation Markup
- API-driven scalability
Drag and Drop Chatbot Plans start @1999/month
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