Whatsapp E-commerce solution

Using Cunnekt e-Commerce API Solutions

Elevate your eCommerce business with Cunnekt’s powerful WhatsApp Business API solutions, like.

Managing Orders
Automating Notifications
Interacting with Customers

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Key features of our e-Commerce Solutions

Product Cataloging

Effortlessly organize and showcase your products with rich media on WhatsApp.

One Click Check Out

Simplify the purchasing process with a streamlined, one-click checkout experience.

Live Order Tracking

Keep customers updated in real-time on order status, ensuring transparency and trust.

Automated Leads Generation

Capture potential customer leads through intelligent, automated messaging.

FAQs & Customer Support

Provide instant, 24/7 responses to common inquiries for enhanced customer satisfaction.

Product Recommendations

Enhance the shopping experience with personalized product suggestions based on customer behavior.

Abandoned Cart Recovery

Automatically re-engage customers who leave items behind with timely reminders.

Centralized Customer Database at CRM

Integrate all customer interactions into one secure, accessible CRM platform.

Secure Payments & Invoicing

Facilitate safe, encrypted transactions and transparent billing through WhatsApp.

WhatsApp Shopify Integration

Easily sync your Shopify store with WhatsApp for unified communication
Deliver real-time notifications on Order Statuses directly to your customers
Connect with WhatsApp Users instantly for support, promotions, and personalized service

Chat CRM

Centralize all customer interactions and engagement metrics at one CRM
Gain real-time insights into customer queries for lead conversion
Streamline customer support with integrated chat management for faster query resolutions

Secure Payments via WhatsApp Payment Options

Ensure safe and encrypted transactions within the WhatsApp ecosystem
Enable a simplified, user-friendly payment process for customers to improve their service satisfaction

Customer Feedback & Review Collection

Effortlessly collect customer feedback through smart, integrated surveys
Monitor customer sentiment and satisfaction instantly with Performance Analytics
Use collected feedback to refine your offerings and enhance customer experience

Case Study

Tynorstore

Tynorstore automated customer support and order updates through Cunnekt's WhatsApp chatbot, delivering instant product guidance and tracking information to thousands of customers efficiently.

The Tipsy Tale

Cunnekt automated The Tipsy Tale's customer engagement through WhatsApp broadcasts, chatbots, and order notifications, increasing sales conversions and cart recovery rates significantly.

Odhani by SRN

Cunnekt enabled Odhani by SRN's WhatsApp order tracking, custom sizing inquiries, and cart recovery, reducing dispatch confusion and improving customer satisfaction rates.

How this helps businesses:

Boost sales with faster response times
Improve team collaboration
360° view of every customer
Better accountability & tracking
Increase customer satisfaction

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Why Cunnekt?

Cunnekt helps brands transform how they capture, nurture, and convert prospects. Our intelligent system streamlines sales pipelines, automates follow-ups, and provides actionable insights. With powerful analytics and seamless integrations, Cunnekt empowers teams to close deals faster and maximize revenue growth efficiently.