You should verify your Facebook Business Manager Account to apply for WhatsApp Business API. Facebook takes up to 2-3 days to process your Facebook business verification process.
Note: Unverified FB business accounts can also be onboarded. However, they can send only 250 messages per day. Once they are verified, the limit is lifted.
If you’ve a verified business account and want to start using Whatsapp Business API, click here.
This will open a new tab on your Facebook Business Account.
If you have a business manager account, you can select the account through which you wish to receive your WhatsApp Business API. In case you don’t possess a Facebook Business Manager account, you can generate one by clicking here.
Note: Once you possess a single Facebook Business Manager account, your business settings will open automatically.
From Facebook Business Settings, choose the ‘Security Center’ Page.
Refer to the image on the right to know its location.
If the screen shows greyed/disabled ‘Start Verification’ button. You must follow these steps to enable it.
If the “Start Verification” button appears, click it & press ‘Get started’ on the next screen.
Select the country where your business is primarily based.
Name: fill in the Exact Name mentioned in your legal document.
Address: Same Address as mentioned in your legal document.
Address row: Add only the location of your business and not the state & Pincode.
Add City & Pincode in respective sections.
Add any phone number (not necessarily your WhatsApp Business API number) to receive communication from Facebook.
URL to your website: This website should contain the business’s legal name at the footer so that Facebook verifies that this business is linked with the legal name.
If your business was not listed in the previous step, please provide supporting documents to verify your business. To prevent any confusion, please ensure that you upload the same document in both places.
Add your official business email ID with your same domain name (e.g. aname@yourcompany.com) & press next.
If you haven’t registered an email address with your domain name, you can opt for phone or text verification instead.
Verify the code sent to your Email ID or enter the OTP sent via text or phone.
Enter your number to request a callback. Our team will get in touch with you within five minutes.