Lite
Marketing Conversation: 0.73 Other Conversations: 0.30
- 3 Users
- Shared Inbox
- Campaign Broadcasting
- Retargetting
- Auto Greetings and Responses
- Quick Response Library
- Media-Rich Templates
- Advanced Campaign Report
- Mobile CRM App
Professional
Marketing Conversation: 0.73 Other Conversations: 0.30
Everything in Lite
- 5 Users
- Drag & Drop Chatbot Builder
- 1 Chatbot Flow
- Smart Agent Routing
- Contact Attributes
- Template Sending API
- User Permissions
- Notes and Reminders
- Conversation Analytics
- Click-to-WhatsApp Ads
Premium
Marketing Conversation: 0.73 Other Conversations: 0.30
Everything in Professional
- 10 Users
- 3 Chatbot Flows
- Agent Performance Report
- Webhooks / Reply Message API
- Priority Support
- Contact Segmentation
Lite
Marketing Conversation: 0.73 Other Conversations: 0.30
- 3 Users
- Shared Inbox
- Campaign Broadcasting
- Retargetting
- Auto Greetings and Responses
- Quick Response Library
- Media-Rich Templates
- Advanced Campaign Report
- Mobile CRM App
Professional
Marketing Conversation: 0.73 Other Conversations: 0.30
Everything in Lite
- 5 Users
- Drag & Drop Chatbot Builder
- 1 Chatbot Flow
- Smart Agent Routing
- Contact Attributes
- Template Sending API
- User Permissions
- Notes and Reminders
- Conversation Analytics
- Click-to-WhatsApp Ads
Premium
Marketing Conversation: 0.73 Other Conversations: 0.30
Everything in Professional
- 10 Users
- 3 Chatbot Flows
- Agent Performance Report
- Webhooks / Reply Message API
- Priority Support
- Contact Segmentation
All Plans include 1000 Service Messages/Month
Free API Approval & Setup
4 Hour SLA for Support
Plan Comparison
| Lite | Professional | Premium | ||
|---|---|---|---|---|
| Users | 3 Users | 5 Users | 10 Users | |
| Free Service Messages | 1000 | 1000 | 1000 | |
| WhatsApp Business API | ||||
| Onboarding | ||||
| Facebook Verification | ||||
| Green Tick(OBA) | ||||
| CRM | ||||
| Team Inbox | ||||
| Smart Agent Routing | ||||
| Contact Tags and Attributes | ||||
| Quick Response | ||||
| Auto Greetings and Responses | ||||
| Notes and Reminders | ||||
| Conversation Report | ||||
| Agent Analytics | ||||
| Android Mobile App | ||||
| Drag & Drop Chatbot Builder | 1 Flow | 3 Flows | ||
| Marketing | ||||
| Unlimited Campaigns | ||||
| Scheduling | ||||
| Campaign Reports | ||||
| Click to WhatsApp Ad Analytics | ||||
| User Segmentation | ||||
| Retargeting | ||||
| API | ||||
| Template Sending API | ||||
| Service Conversation API | ||||
| Global Webhooks | ||||
| Omni channel | ||||
| Support | Live Chat Support | Live Chat Support | Priority Support | |
Frequently Asked Questions
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Is there an option for auto-renewal for a plan subscription on Cunnekt?
For a credit card purchase, charges for Cunnekt’s WhatsApp Business API plan are automatically debited from the client’s account. He or she must not worry about plan expiration.
-
What are the payment options available for plan subscriptions at Cunnekt?
Cunnekt offers a fully secure payment method your monthly payments are automatically debited from any of the following means:
- Credit Card
- E-mandate
Cunnekt also offers UPI/Netbanking/Wallet options. Please connect with our sales team to get started at +919873617805
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Do WhatsApp conversation charges vary as per the nationality of the message recipient?
Yes, the conversation charge depends on the nationality of the message recipient. If your customer base is distributed in many countries, then Meta will levy conversation charges as per the decided WhatsApp chat rates for that nation. To check out the country-wise conversation price listing for different nations, refer to the pricing page.
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What are the types of conversation charges on WhatsApp?
Conversations are charges based on the category of template being sent to your users or when you respond to a user’s query. Please read our pricing blog here.
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What are conversation charges?
A Conversation Charge is an amount levied on Businesses when they initiate a conversation with a WhatsApp user or respond to their messages using WhatsApp Business API. Such an initiation/response opens up a chat window between you and the WhatsApp user which is live for 24 hours. During this period, you can send and receive unlimited messages from/to your customers.
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Are there any additional charges or setup costs required to subscribe to Cunnekt’s plan?
No, Cunnekt levies no additional charges to its subscription amount and setup cost for its on-boarding procedure.
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Does Cunnekt offer any discounts on its plan subscriptions?
Yes, you can avail a whopping 20% discount on the yearly subscription to Cunnekt’s plan. The discount is applicable to all three plans.
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What are the prices applicable when using Cunnekt?
There are two parts of pricing at Cunnekt:
- Plan Subscription: You must pay the requisite subscription fee as per your chosen Cunnekt plan (Starter/Plus/Pro)
- WhatsApp Conversation Charges: This is the amount which you credit to your Cunnekt account to initiate or respond to a conversation with WhatsApp users