Drive Meaningful Conversations
via WhatsApp (WA)

Use world’s numero uno cross platform messaging app WhatsApp (WA) to get connected with your customers anytime anywhere. Showcase products, display your services, engage your audience and inform your customers. All this can be done right from Cunnekt using official WhatsApp API.

Send Notifications,
Alerts and Session Messages

Use our WhatsApp (WA) Business based custom solutions to build real time notifications alerts. Provide your customers with instant service updates, notifications, delivery alertes on order and appointment status etc. Create real time alerts using rich media such as downloadable documents, images, videos, or locations. Automate mission critical messages and alerts for instant delivery.

  • Notifications
  • Auto-reply
  • Chatbots
  • Rule-based tagging
  • Custom workflows

Provide Seamless
Customer Support

Initiate two-way customer communication on WhatsApp. Resolve their queries through one-to-one conversation over WhatsApp (WA) using a perfect mix of AI-powered bots and human agents. Built on the official WhatsApp API, the solution is optimized for quicker response times and faster time to resolution. Drive higher customer satisfaction and engagement with media-rich conversations.

  • Pre built Templates to improve agent efficiency
  • Segment incoming messages into queues
  • skill-based routing
  • Segment tickets based on priority

Create Conversational

Open up new horizons of business messaging and communication. Build a pathway for better customer engagement and lasting customer relationships. Unleash the power of real-time, personalized conversations with WhatsApp Business. Drive rich personalized conversations using rich media, real time location, Vcards, Contacts and documents. Delight your customers with next level of conversation

  • Full communication history
  • Rich media communication
  • All messages within single thread
  • Overview of every conversation

Look How Cunnekt Can Help You

  • Platform Integrations

    Integrate WhatsApp into Ecommerce, CRM, and ERP systems. Interact with your customers wherever they are. Add value to every interaction and enhance instant messaging across platforms.

  • Smart Collaborations

    See all your agents in action and in sync with each other. Never lose track of any communication from customers. Organize ongoing chats, pending chats, and closed chats like a pro.

  • Measurable Reports

    Measure various reports to track the performance. Keep an eye on every business including response times, agent activity, and standard handling times with customizable reports.

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