Voice Messaging Solutions for Superior Customer Experience

Use world’s numero uno cross platform messaging app to get connected with your customers anytime anywhere. Showcase products, display your services, engage your audience and inform your customers. All this can be done right from Cunnekt using official WhatsApp API.

Voice Messaging

Create Voice Campaigns
in Minutes

Cunnekt lets you create, schedule and send your automated voice broadcast campaigns to a list of contacts in minutes. Use unique caller IDs to send voice campaigns. Use our unique web based interface to launch the campaign and access it from anywhere anytime. Create a personalized voice messaging experience while sending notifications, alert and reminders.

  • Automated Campaign scheduling
  • Custom Caller ID
  • in-built DNC check
  • Multiple Campaigns at One Go

Call Flow
Management

Route seamless call flow to create an uninterrupted communication experience. You can create several routes to decide where the call goes when a customer calls. You can route calls to an appropriate department or automatically greet and prompt the caller. Decide the flow of calls that are coming into your business. It’s all up to you if you want to route the call to your support team or deliver it to your email address.

  • Consistent Communication
  • Better Engagement
  • Completely Customizable

Intelligent Routing and
Call Recordings

Cunnekt’s smart IVR System is inbuilt with Intelligent call routing feature that lets the voice calls automatically transferred to the right agent available to handle the calls at the moment. This ensures no call goes unattended. Keep track of all the voice calls right from the Cunnekt’s innovative dashboard. Call Recordings can be used for monitoring the calls at later stage for quality control.

  • Connect customers to the right agents
  • Increase the agent’s productivity
  • faster customer query resolution
Voice Messaging

Detailed
Reporting

With Cunnekt you can track your campaign performance in real time. Thanks to its industry-leading and powerful data analytics tool. Monitor and analyze running campaigns with comprehensive pre-built reports. These reports provide valuable data and insights that help to understand the user behaviour. Churn these actionable Insights to move your business forward.

  • Real-time reports on voice calls
  • Graphical charts
  • Historical data

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